We have sessions available for wheelchair users/those unable to ascend or descend our stairs on 17 Jan and 19 Jan. If you'd like to find out more about booking one of these sessions HERE

There are public toilets located in the north-eastern corner of Fed Square. These toilets are accessible.

Our staff are trained to ensure every participant has a safe and fun experience. We also utilise a fantastic local provider to provide our team members with accessibility training, so that we are able to provide as much support as we can to our participants.

Yes. Simply book for the participant, and we will accommodate the Companion Card holder with them on the day. They will be required to sign a waiver upon arrival.

Yes. We'd recommend having someone with you who can cross over Princes Bridge with you, to the take-off platform, and bring your dog back to the landing side. If this isn't possible, please contact us at hello@fireflyzip.com.au and we will work with you to find the best solution.

We have provided ziplining fun to lots of people with neurodivergence and sensory processing challenges. Please contact us at hello@fireflyzip.com.au and we can discuss options with you.